vacancy details

Customer Relations Advisor

Company:
Fusion Lifestyle

Location:
Surrey Docks Water Sports Centre

Benefits:
Competitive Salary

Start:
ASAP

Duration:
Permanent

Description

We are looking for a passionate person to actively contribute to the attraction and retention of new and existing customers and the financial results for Surrey Docks Watersports Centre. You will operate as the first point of contact for customers, presenting a positive and professional front of house customer service. You will take responsibility for the smooth daily operations of the reception, managing customer enquiries, sales and efficient cash handling, to achieve excellence in customer service delivery. This position is full-time but we want to hear from you if you’re interested in part-time too!

Requirements

Experience/Skills and attributes:

Demonstrated experience of customer care preferably in a reception, cash handling fast paced environment
Excellent oral, numerical and written skills
Ability to work outside normal hours, including evenings, weekends, public holidays with flexibility of location
Responsible for maintaining all relevant qualifications and attending internal training sessions as part of normal working arrangements
Competent on Word and Excel
Experience of customer care within a reception environment


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