Company:
Elysian Collection
Location:
Zermatt, Switzerland
Benefits:
Excellent salary + accommodation + lift pass
Start:
November onwards 2011
Description
Exceptional Chalet Managers required in 5* luxury chalets in the Swiss Alps this winter.
This is a diverse and extremely challenging “hands on” role with overall responsibility for every aspect of the chalet operation and for the performance of each individual member of the chalet team. The main objective is to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.
Main Responsibilities
- Management, leadership and motivation of entire chalet team
- Customer service delivery + guest satisfaction (inc catering, transport, skiing, après ski, games/entertainment, child care, technology/communications)
- General chalet maintenance and housekeeping, observing hygiene, health and safety standards
- Managing chalet budgets and completion of all financial and non-financial paperwork
- Communication with ops manager pre arrival + post departure
Requirements
Skills and experience required:
- previous 4/5 star hospitality or silver service experience
- previous general management experience
- excellent interpersonal skills
- excellent organisation/time management skills
- basic administrative and accounting skills
- basic computer skills
- full, clean driving licence
- conversational French, German or Italian (preferred)
Key personal qualities and attributes:
- positive "can do" and flexible attitude
- highly professional with a 5 star service mentality
- proactive
- great attention to detail
- team player
Please note all applicants must have and EU passport