Company:
Leisure Support Services - The Brit Oval
Location:
The Oval, London
Benefits:
£££Competitive & Training
Duration:
Event days throughout 2010
Description
These applications are only open to candidates who have applied through Job Centre Plus or Personal Best programs. Please only apply if you have been given information through these providers.
Our event day stewarding teams will be an excellent opportunity to get involved in the sports and events industry,
Customer Safety Stewards will understand the event operational plan and all safety requirements in your assigned area, and ensure customer safety is always maintained while providing outstanding customer service to all players, members, guests, media and staff who enter the venue. You will also take a direct interest in the health and safety of yourself and all customers who may be affected by your work activities.
Tasks may include:
- To provide information and assistance to members of the public and staff arriving for a fixture held at the Brit Oval.
- To have a high profile and have sufficient knowledge to answer general questions that may be asked by persons attending any fixture at the Brit Oval.
- Ticket checks on those people entering their area of responsibility to ensure that the guest is entitled to enter that area, area capacities are adhered to and prevent stadium bowl migration.
- Remain in designated position until relieved by a nominated replacement.
- To assist with the evacuation of the venue and direct guests to the relevant holding areas.
- To develop an excellent knowledge of the site to enable efficient working practices.
- Operate turnstiles and manage sale of tickets without error.
All staff must either have completed a minimum NVQ2 in Spectator Safety, or be prepared to undertake 30 hours of training to gain this qualification. An SIA Door Supervisor License is preferred but not essential. Please indicate on your application which (if any) qualifications you have earned.
Requirements
The requirements of this position include:
- Taking instruction from management.
- Working as part of a team.
- Being punctual and presentable.
- Being vigilant and customer focused.
- Availability to work all Domestic Twenty 20 fixtures in June, plus international matches on 30th June, 18th-22nd August, and 17th September.
- Completion of NVQ2 in Spectator Safety
- SIA Door Supervisor License preferred but not essential
Those employed in this position will:
- Maintain the highest standard of personal presentation.
- Be friendly and approachable.
- Work well under pressure.
- Work hard and effectively.