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vacancydetails
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| Descent International |
| French & Swiss Alps |
| £1040 per month +health insurance, accommodation, ski hire, ski pass, 2 meals a day when on duty |
| November |
| May |
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Overview: This is a diverse and extremely challenging “hands on” role assisting the Chalet Manager who has overall responsibility for every aspect of the chalet operation and for the performance of each individual member of the chalet team. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.
Main Responsibilities:
· assisting with the management, training and development of each member of the chalet team
· customer service delivery + guest satisfaction (inc catering, transport, skiing, après ski, games/entertainment, child care, technology/communications)
· proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
· housekeeping (laundry, cleanliness and presentation throughout the chalet)
· general chalet maintenance
· general hygiene, health and safety standards
· local supplier relations
· communication with London and oversees offices pre arrival + post departure
· assisting with management of the chalet budgets |
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We are looking for the following key personal qualities and attributes:
· positive and flexible attitude
· highly professional with a 5 star service mentality
· proactive
· great attention to detail
· team player
Skills and Experience Required:
This role would suit individuals with the following skill set:
· previous 4/5 star hospitality or silver service experience
· previous general management experience
· excellent interpersonal skills
· excellent organisation/time management skills
· basic administrative and accounting skills
· basic computer skills
· full, clean driving licence
· conversational French, German or Italian (preferred)
Please note all applicants must be resident in the UK and have a NI no. and UK bank account. |
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