Team Leader

Description

We are currently recruiting for Team Leaders to work on a match day basis at the state of the art Ricoh Arena. You will be committed to delivering service excellence, have a “can do” attitude and maintain the highest level of professionalism.
 
 
You will work in our Kiosks on match days and ensure your team provide an excellent level of service to all customers.
 
Responsibilities:
 
*        To effectively manage a small team
*        To ensure the Kiosk is set up correctly in line with the Ricoh standards.
*        To ensure that all staff are motivated and are providing a high level of service to all customers.
*        To ensure cash handling procedures are adhered to at all times in line with company policies and procedures.
*        To ensure all Health and Safety regulations are being followed.
*        To be the first point of contact for any escalation issues.
*        To ensure the standard of cleanliness in the Kiosk area are maintained in a hygienic and safe way.

Requirements

If you are passionate about training and motivating a team in order to deliver a high level of service, then we would like to hear from you. Ideally you will have previous experience in a similar role, however full training will be provided for the right person. Applicants must be 16 or over.